TERMS AND CONDITIONS (LAST EDITION 10.10.2019)
- Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website you confirm your consent with the Terms and Conditions.
- The website www.fastpay-casino.com ("Casino", "Website", “Company”, "We", "Us", "Our") is owned and operated by Direx N.V., a company registered and established under the laws of Curacao, with registration number 131879 and registered address at Heelsumstraat 51 E-Commerce Park, Curacao, and its wholly-owned subsidiary, Direx Limited, with registered address at Stasinou 1, MITSI Building 1, 1st Floor, Flat/Office 4, Plateia Eleftherias, Nicosia, Cyprus.
- Direx N.V. is officially registered by the Government of Curaçao as an Information Provider legally authorised to conduct online gaming operations from Curaçao. Remote gaming licensing and supervision is provided by Antillephone N.V.
Changes of Terms and Conditions
- These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our players of any significant changes by email. However, we do recommend all players to revisit this page regularly and check for possible changes. Pay attention, that we are putting the last date of changes on top of this page.
Who Can Play
- The Casino accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.
- The Casino accepts strictly adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of player’s place of residence is eligible for online gaming. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
- It is entirely and solely your responsibility to inquire and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations.
- The Company reserves the right to ask for the proof of age from the player and limit access to the Website or suspend the Player Account to those players who fail to meet this requirement.
- Users from the following countries (“Restricted Countries”) are not allowed to deposit and play real money games: United States of America, United Kingdom, Bulgaria, Spain, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Dutch West Indies, Curacao and Israel. The Casino cannot guarantee successful processing of withdrawals or refunds if that player breaches this Restricted Countries policy.
- Fastpay Casino reserves the right to refuse the service (and to close the account) to the visitor, without explaining the reasons. At the same time, all the funds on the player's balance will be paid to the same payment method from which it was deposited.
- Fastpay Casino reserves the right to request additional documents and request a video call to verify a player’s account.
- The company reserves the right to block (temporarily or permanently) the account of a player who intentionally uses offensive, degrading honor and dignity, and obscene words addressed to support staff and other employees of the Company. In this case, the player must withdraw all funds from the game account within 72 hours.
- Players from Sweden (SV) cannot receive any bonuses (including free spins, participation in the VIP program) from Fastpay casino.
- Please bear in mind some games may be unavailable in certain jurisdictions, as required by policies of game providers which may change from time to time.
- NetEnt games are unavailable for Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Sri Lanka, Singapore, Sudan, Switzerland, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe, as well as Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, United States of America and the United Kingdom.
- In addition to the above,Jumanji, Emoji planet, Guns & Roses, Jimi Hendrix & Motörhead, Planet of the Apes, Vikings, Narcos are unavailable in Azerbaijan, Canada, China, India, Indonesia, Malaysia, Qatar, Russia, South Korea, Thailand, Tunisia, Turkey, Ukraine.
- Additionally, Universal Monsters series (the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon, The Invisible Man) are not available in these countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.
- Players from the following countries are not eligible to win any jackpots from jackpot games offered by NetEnt (such as but not limited to Mega Fortune): Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, Ukraine. The Casino will make reasonable efforts to prevent players from these countries to reach the games, but if players from any of the stated countries would win the jackpot, the jackpot win will be annulled.
- Players from Sweden are not allowed to take part in any promos and receive any bonuses
- Players from Canada are not eligible to play the games from NYX.
- The website allows playing for CURRENCIES: USD, EUR, CZK, CAD, AUD, PLN, RUB, NOK, UAH, BTC, ETH, DOGE, LTC, BCH.
Fees and Taxes
- You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.
- By accepting these Terms and Conditions you confirm that you know and understand the rules of the games offered on the Website. It is at your discretion to familiarise yourself with the theoretical payout percentage of each game.
Disclaimer of Liabilities
- By accepting these Terms and Conditions you confirm your awareness of the fact that gambling may lead to losing money. The Casino is not liable for any possible financial damage arising from your use of the Website.
- The Casino is not liable for any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or prevent any players from uninterrupted play.
- In an unlikely case where a wager is confirmed or a payment is performed by us in error, the Company reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake by re-settling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error.
- If we mistakenly credit your Player Account with winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error or otherwise, the amount will remain our property and will be deducted from your Player Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.
- The Casino, its directors, employees, partners, service providers:
• do not warrant that the software or the Website is/are fit for their purpose;
• do not warrant that the software and Website are free from errors;
• do not warrant that the Website and/or games will be accessible without interruptions;
• shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Website or your participation in the games.
- You hereby agree to fully indemnify and hold harmless the Casino, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games.
- You acknowledge that the Casino shall be the final decision-maker of whether you have violated the Casino’s Terms and Conditions in a manner that results in your suspension or permanent barring from participation in the Website.
Use of Player’s Account
- Each player can create only one (1) personal account.
- Creating multiple Player Accounts by a single player can lead to termination of all such accounts and confiscation all funds on the balances. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.
- Any returns, winnings or bonuses which the player has gained or accrued during such time as the Duplicate Account was active may be reclaimed by us, and players undertake to return to us on demand any such funds which have been withdrawn from the Duplicate Account.
- The Website can only be used for personal purposes and shall not be used for any type of commercial profit.
The Company has a strict anti-fraud policy and utilises various anti-fraud tools and techniques. If the player is suspected fraudulent actions including, but not limited to:
• participating in any type of collusion with other players
• development of strategies aimed at gaining of unfair winnings
• fraudulent actions against other online casinos or payment providers
• chargeback transactions with a credit card or denial of some payments made
• creating two or more accounts
• other types of cheating
or becomes a bankrupt in the country of their residence, the Company reserves the right to terminate such Player Account and suspend all payouts to the player. This decision is at the sole discretion of the Company and the player will not be notified or informed about the reasons for such actions. The Company also reserves the right to inform applicable regulatory bodies of the fraudulent actions performed by the player.
- The Casino has zero tolerance to advantage play. Any player who will try to gain an advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, same as for the reasons of:
• the use of stolen cards;
• creating more than one account (including any other actions to get advantage from casino promotions);
• providing incorrect registration data;
• any other actions which may damage the Casino.
- The Casino reserves the right to close your Player Account and to refund to you the amount on your account balance, subject to deduction of relevant withdrawal charges, at Casino’s absolute discretion and without any obligation to state a reason or give prior notice.
- It is strictly against the rules to use 3rd party’s payment systems or bank cards for depositing and payouts. If such action will be performed, it will result an account closure and the confiscation all funds on the balance. We reserve the right to ask for additional documents to prove that payment method belongs to the player.
- The Casino reserves the right to retain payments if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the casino system or attempted to do so. The Casino reserves the right to terminate and/or, change any games or events being offered on the Website.
- Should you become aware of any possible errors or incompleteness in the software, you agree to refrain from taking advantage of them. Moreover, you agree to report to the Casino any error or incompleteness immediately. Should you fail to fulfil such obligations, the Casino has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failure notification.
- Please note that if you requested a withdrawal, but the sum of bets made since the latest withdrawal does not exceed three (3) times for slots (10 times for live or table games) the sum of deposits made after the last withdrawal, such a withdrawal will be charged with a 10% fee, which should be confirmed by a user in the live chat (or email email@example.com) support. In case a deposit was made after a latest withdrawal and the sum of such a deposit was lost this deposit sum is excluded from the calculation of wager requirement. In case a player deposits money to the current account with existing balance, then deposits amount is summed up for wager calculation. Example. Case A: a player has withdrawn 20 euro. then he makes a deposit of 20 euro and looses it. Then he makes a deposit of 100. For this case the sum of bets required will be 300 euro while playing slots (1000 for live games) before a withdrawal. Case B. a player has withdrawn 20 euro. Then he makes 3 deposits of 100 euro each. For this case the sum of bets required will be 900 euro while playing slots (3000 euro for live games) before a withdrawal.
- The Company has a strict anti-fraud policy and utilises various anti-fraud tools and techniques. If the player is suspected fraudulent actions including, but not limited to:
- FASTPAY Casino offers a variety of payment methods. They include VISA and MasterCard credit and debit cards, as well as various alternative payment methods.
- Please contact our support team at firstname.lastname@example.org to inquire about the payment methods which are most favourable for your country of residence.
- The minimal amount of deposit is 10USD / 10EUR / 15CAD / 15AUD / 40PLN / 500RUB / 100NOK / 250 CZK / 500 RUB / 300 UAH / 0.001 BTC / 0.2 LTC / 2000 DOGE / 0.05 ETH / 0.02 BCH / 8800 DOGE. The maximum amount of deposit depends on the payment method you decide to use.
Withdrawal / Refund Policy
- The minimal amount for withdrawal is 20 USD / 20 EUR / 30 CAD / 30 AUD / 80 PLN / 1000 RUB / 600 UAH / 200 NOK / 0.01 BTC / 0.2LTC / 0.05 ETH / 0.02 BCH / 17200 DOGE. The maximum amount for withdrawal depends on the payment method you use. If the requested amount exceeds the limit of a particular payment system, we shall ask to split the amount on the instalments.
- The Casino reserves the right to check your identity prior to processing payouts and to hold withdrawals for the time needed to check your identity. In case you provide false Personal Data, the withdrawal can be refused, and the Player Account terminated. In suspicious cases we reserve the right to ask the player for additional documents for verification of payment methods and his personal details.
- The Website supports payouts via Original Credit Transfer (OCT) from Visa and via Payment Transfer from Mastercard. Additional requirements are that the respective credit card is not a corporate credit card and the card is issued in a supported country
- For Visa, the following countries are not supported: Bangladesh, Cambodia, Hong Kong, India, Indonesia, Japan, Korea, Macau, Malaysia, Nepal, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Thailand, USA, Vietnam.
- For Mastercard, only the following countries are supported: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and United Kingdom.
- Please note that even for supported countries the Casino is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion.
- The internal operating currency of the Website is Euro. Due to this fact, in case you transact in other currencies, the amount deducted from your credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of your bank and/or the Casino's payment processing system.
- If a player wins more than 20,000 EUR (or equivalent in another currency), we reserve the right to divide the payout into monthly instalments of 20,000 EUR until the full amount is paid out. Maximum withdrawal amount processed to a player is 3000 EUR per day, 5000 EUR per week and 20000 EUR per month unless otherwise specified in the promotional Terms & Conditions, where exceptions can be made to players with a VIP status. Progressive jackpots are paid outside of limits. Currency equivalents: Daily 3000 EUR limit: 3000 USD, 210000 RUB, 30000 NOK, 75000 CZK, 4500 CAD, 4500 AUD, 13500 PLN, 90000 UAH, 0.322 BTC, 11.2 BCH, 18.5 ETH, 48 LTC, 1380000 DOGE. Weekly 5000 EUR limit: 5000 USD, 350000 RUB, 50000 NOK, 125000 CZK, 7500 CAD, 7500 AUD, 22500 PLN, 150000 UAH, 0.536 BTC, 18.66 BCH, 30.83 ETH, 80 LTC, 2300000 DOGE. Monthly 20000 EUR limits: 20000 USD, 1400000 RUB, 200000 NOK, 500000 CZK, 30000 CAD, 30000 AUD, 90000 PLN, 600000 UAH, 2.14 BTC, 74.6 BCH, 123.3 ETH, 320 LTC, 9200000 DOGE.
- A player can request a free withdrawal (payment) of funds no more than 3 times a day (24 hours). A single withdrawal (cashout) is consedered as any payment between which a deposit was made (the account was replenished). Payments that are requested in a row (without replenishment of the account between them) are considered one payment. If a player has already used up his withdrawal limit, then a day (24 hours) should pass from the moment of the last withdrawal of funds until next withdrawal request can be approved. If the player wants to receive the fourth (and further) payment in 24 hours, it will be taxed with a commission of 10%. A player should contact a casino via live chat or by a mail to email@example.com in order to confirm the application of commission.
- Time for withdrawal with e-wallets 0-15 minutes, for credit, debit cards or bank transfers 1-5 banking days. In some cases, time for withdrawal processing may take up to 12 hours.
- You acknowledge that withdrawals via bank transfers can in exceptional cases be subject to additional charges by the intermediary banks. These charges remain outside the influence of The Casino and are limited to the equivalent of EUR 16.
- All bonuses are available for players from all countries unless otherwise stated.
- Any bonuses are not available to players from Sweden, including participation in any kind of promotional programs, receiving VIP rewards, as well as an exchange of comp points.
- Only new players can receive a welcome bonus pack. Activation of bonuses is allowed once from one computer, one IP address, one actual address and one person. It is forbidden to use one payment system on different accounts. Violation of any of these terms will result in account blocking and confiscation of all funds on the balance.
- To receive the 1st deposit 100% welcome bonus of up to 100 EUR (100 USD, 10000 RUB, 1000 NOK, 2500 CZK, 150 CAD, 150 AUD, 450 PLN, 3000 UAH, 0.01 BTC, 0.65 ETH, 0.4 BCH, 1.5 LTC, 44000 DOGE) + 100 free spins a player should make the first (only) deposit without any bonus code (any bonus code will cancel the bonus). Free spins are part of the bonus. In case the bonus has been canceled, free spins are canceled with it. The minimum deposit amount for activation of the first deposit 100% welcome bonus is 20 EURO / USD, 200 NOK, 90 PLN, 30 CAD, 1000 RUB, 600 UAH, 30 AUD, 500 CZK, 0.004 BTC, 0.13 ETH, 0.08 BCH, 0.3 LTC, 8800 DOGE. If a player wants to play without any bonus, he can cancel it in the bonuses section, or ask the live chat support team to assist. The wagering requirements for bonus money is 50x of the bonus amount. For example, if a new player deposits 100 EURO, in order to fulfil the wagering requirements for the bonus money, he needs to wager 5 000 EURO (100x50). Wagering requirements for the welcome bonus should be completed via 2 days, otherwise, the bonus and all winnings will be forfeited. The 100 welcome free spins will be issued daily 20 free spins in the day (5 days in a row). Wagering requirements for the free spins winnings are 50x and maximum winning is limited with 50 EURO/USD, 3500 RUB, 1500 UAH, 225 PLN, 75 CAD, 75 AUD, 500 NOK, 1250 CZK, 0.005 BTC, 0.325 ETH, 0.2 BCH, 0.75 LTC, 22000 DOGE. Please note, that all bets with bonus money are excluded from progressing in the VIP loyalty program.
- The second deposit bonus can be triggered only for the second deposit (lifetime). Activation of bonuses from one computer, one IP address, one actual address and one person is unacceptable. It is forbidden to use one payment system on different accounts. Violation of any of these terms will result in account blocking and confiscation of all funds on the balance. To receive the second deposit bonus 75% up to 50 euro (50 USD, 5000 RUB, 500 NOK, 1250 CZK, 75 CAD, 75 AUD, 225 PLN, 1500 UAH, 0.005 BTC, 0.32 ETH, 0.2 BCH, 0.75 LTC, 22000 DOGE), a player should make a second (only) deposit without any bonus code. Minimum amount for triggering of the second deposit bonus is 20 EURO / USD, 200 NOK, 90 PLN, 30 CAD, 1000 RUB, 600 UAH, 30 AUD, 500 CZK, 0.004 BTC, 0.13 ETH, 0.08 BCH, 0.3 LTC, 8800 DOGE. If a player wants to cancel the bonus, it is possible in the bonus section or with the help of our live chat support team (right bottom of the corner). The wagering requirements are 50x of the bonus amount. For example, if a new player deposits 60 EURO, in order to fulfil the wagering requirements for the bonus money, he needs to wager 2250 EURO (45x50). Wagering requirements for the welcome bonus should be completed via 2 days, otherwise, the bonus and all winnings will be forfeited. Please note, that all bets with bonus money are excluded from progressing in the VIP loyalty program.
- VIP loyalty program. 1 status point is given for accumulated 20€ bet amount (wagering) or its equivalent in another currency for bets in slot games or 200€ bet amount (wagering) or its equivalent in another currency for bets in live games. Redeemable points can be exchanged on the bonus money yearly (from 20 to 31 of December). Players with VIP levels 1,2,3,4 cannot claim this bonus. The exchange rate of points will depend on the current (at the time of the exchange) player level. For VIP level 5, the exchange rate will be 225 points for 1 euro or equivalent. For VIP level 6, the exchange rate will be 200 points for 1 euro or equivalent. For VIP level 7, the exchange rate will be 175 points for 1 euro or equivalent. For VIP level 8 exchange rate will be 150 points for 1 euro or equivalent. For VIP level 9, the exchange rate will be 125 points for 1 euro or equivalent. For VIP level 10 exchange rate will be 100 points for 1 euro or equivalent. For the "Black" level set personal exchange rate points. All comp points are reset on a yearly basis. Comp points can be observed on the balance page. Only real money bets are counted to generate Loyalty Points (all bonus bets are not counted). All Freespins should be activated within 48 hours after rewarding, otherwise they will expire. All Free Spins winnings and cash bonuses should be wagered within next 2 days after rewarding, otherwise they will expire. All reload bonuses can be triggered only by players who have got an invitation email for this bonus (means that they are not excluded from the VIP program read below). All reload bonuses should be wagered next 2 days after activation, otherwise they will expire. All winnings for any kind of no deposit free spins are limited with 50 EURO/USD, 3500 RUB, 1500 UAH, 225 PLN, 75 CAD, 75 AUD, 500 NOK, 1250 CZK, 0.005 BTC, 0.325 ETH, 0.2 BCH, 0.75 LTC, 22000 DOGE. Minimum deposit amounts for triggering of any deposit bonus is 20 EURO/USD, 1000 RUB, 600 UAH, 90 PLN, 30 CAD, 30 AUD, 200 NOK, 500 CZK, 0.004 BTC, 0.13 ETH, 0.08 BCH, 0.3 LTC, 8800 DOGE.
- Entry level-up free spins. Players from Levels 1 are not eligible for this bonus. Winnings from Free Spins are limited to 50 EURO/USD, 3500 RUB, 1500 UAH, 225 PLN, 75 CAD, 75 AUD, 500 NOK, 1250 CZK, 0.005 BTC, 0.325 ETH, 0.2 BCH, 0.75 LTC, 22000 DOGE and other currencies equivalents, for each level if not stated another. Entry level Free spins can be claimed once per player and per level. The number of free spins depends on the player’s level in the VIP program: Level 2 - 20 free spins, Level 3 - 50 free spins, Level 4 - 100, free spins, Level 5 - 150 free spins, Level 6 - 200 free spins, Level 7 - 300 free spins.Example: when a player is moving from 2nd to 3rd level, he will get 50 free spins, when moving from 3rd to 4th - 100 free spins etc. Wagering requiremenets for this group of bonus are 10x from free spins winnings.
- Entry level cash bonus. Players from Levels 1,2,3,4,5,6,7 are not eligible for this bonus. Entry level cash bonus amounts at Level 8 - 150 EUR and equivalents in other currencies. Level 9 - 1000 EUR and equivalents in other currencies. Level 10 - 2500 EUR and equivalents in other currencies. Black - 25000 EUR and equivalents in other currencies. Wager requirements for all entry-level Cash bonus are 10x. Entry level cash bonus can be claimed once per player and per level.
- Tuesday reload bonus. Players from VIP Levels 1,2,3 are not participating in this promotion. Only players who received an email invitation to this reload bonus (which means that they were not excluded from the VIP program) can trigger it. Tuesday reload bonus amounts at 50% of the deposit up to 100 EUR (100 USD, 7000 RUB, 1000 NOK, 2500 CZK, 150 CAD, 150 AUD, 450 PLN, 3000 UAH, 0.01 BTC, 0.65 ETH, 0.4 BCH, 1.5 LTC, 44000 DOGE). Minimal deposit amount for triggering the bonus is 20 EURO / USD, 200 NOK, 90 PLN, 30 CAD, 1000 RUB, 600 UAH, 30 AUD, 500 CZK, 0.004 BTC, 0.13 ETH, 0.08 BCH, 0.3 LTC, 8800 DOGE. Wager requirements for Tuesday reload bonus: Levels 4,5,6,7 - 40x from the bonus amount. Levels 8,9,10 - 35x from the bonus amount.
- Friday reload bonus. Players from Levels 1,2,3 are not eligible for this bonus. Minimal deposit amount for triggering the bonus is 20 EURO / USD, 200 NOK, 90 PLN, 30 CAD, 1000 RUB, 600 UAH, 30 AUD, 500 CZK, 0.004 BTC, 0.13 ETH, 0.08 BCH, 0.3 LTC, 8800 DOGE.Friday reload bonus comes with conditions as follows: Level 4 - 50% of the deposit. Maximum amount 50EUR (50 USD, 3500 RUB, 500 NOK, 1250 CZK, 75 CAD, 75 AUD, 225 PLN, 1500 UAH, 0.005 BTC, 0.32 ETH, 0.2 BCH, 0.75 LTC, 22000 DOGE). Wager requirement 40x. Level 5 - 55% of deposit up to 100 EUR (100 USD, 7000 RUB, 1000 NOK, 2500 CZK, 150 CAD, 150 AUD, 450 PLN, 3000 UAH, 0.01 BTC, 0.65 ETH, 0.4 BCH, 1.5 LTC, 44000 DOGE). Wager requirement 40x. Level 6 - 60% of the deposit up to 150 EURO (150 USD, 10500 RUB, 1500 NOK, 3750 CZK, 225 CAD, 225 AUD, 675 PLN, 4500 UAH, 0.015 BTC, 0.96 ETH, 0.6 BCH, 2.25 LTC, 66000 DOGE). Wager requirement 40x. Level 7 - 65% of deposit up to 200 EUR (200 USD, 14000 RUB, 2000 NOK, 5000 CZK, 300 CAD, 300 AUD, 900 PLN, 6000 UAH, 0.02 BTC, 1.3 ETH, 0.8 BCH, 3 LTC, 88000 DOGE). Wager requirement 40x.Level 8 - 75% of deposit up 200 EUR (200 USD, 14000 RUB, 2000 NOK, 5000 CZK, 300 CAD, 300 AUD, 900 PLN, 6000 UAH, 0.02 BTC, 1.3 ETH, 0.8 BCH, 3 LTC, 88000 DOGE). Wager requirement 40x. Level 9 - 100% of deposit up to 200 EUR (200 USD, 14000 RUB, 2000 NOK, 5000 CZK, 300 CAD, 300 AUD, 900 PLN, 6000 UAH, 0.02 BTC, 1.3 ETH, 0.8 BCH, 3 LTC, 88000 DOGE). Wager requirement 35x. Level 10 - 150% of deposit up to 200 EUR (200 USD, 14000 RUB, 2000 NOK, 5000 CZK, 300 CAD, 300 AUD, 900 PLN, 6000 UAH, 0.02 BTC, 1.3 ETH, 0.8 BCH, 3 LTC, 88000 DOGE). Wager requirement 35x.
- Saturday Free spins.Players from Levels 1 are not eligible for this bonus. Level 2 - 15 free spins. Maximum winnings 50EUR and equivalents. Wager requirement 50x. Level 3 - 25 free spins. Maximum winnings 50EUR and equivalents. Wager requirement 45x. Level 4 - 35 free spins. Maximum winnings 75EUR and equivalents. Wager requirement 40x. Level 5 - 45 free spins. Maximum winnings 75EUR and equivalents. Wager requirement 35x. Level 6 - 55 free spins. Maximum winnings 100EUR and equivalents. Wager requirement 30x. Level 7 - 75 free spins. Maximum winnings 100EUR and equivalents. Wager requirement 25x. Level 8 - 100 free spins. Maximum winnings 100EUR and equivalents. Wager requirement 20x. Level 9 - 150 free spins. Maximum winnings 100EUR and equivalents. Wager requirement 20x. Level 10 - 500 free spins. Maximum winnings 150EUR and equivalents. Wager requirement 10x. To be eligible for this bonus minimum wager requirement for the 6 days prior to issue day should be met. Minimum wager requirement amounts at 20 EURO or its equivalents: 20 USD, 200 NOK, 90 PLN, 30 CAD, 1000 RUB, 600 UAH, 30 AUD, 500 CZK, 0.004 BTC, 0.13 ETH, 0.08 BCH, 0.3 LTC, 8800 DOGE.
- Birthday bonus. Birthday bonus is available only once in a year. Players from Levels 1 are not eligible for this bonus. This bonus cannot be activated if account is in cooling off or self exclusion limits. Player should put the bonus code FASTBIRTHDAY (only big letters) during his birthday (exactly day). The bonus cannot be triggered in any other day. Wager requirements for Birthday bonus free spins winnings and cash bonus are 10x. Winnings from Birthday bonus Free Spins are limited to 50 EURO/USD, 3500 RUB, 1500 UAH, 225 PLN, 75 CAD, 75 AUD, 500 NOK, 1250 CZK, 0.005 BTC, 0.325 ETH, 0.2 BCH, 0.75 LTC, 22000 DOGE, for each level. The number of free spins depends on the player’s level in the VIP program: Level 2 - 20 free spins, Level 3 - 50 free spins, Level 4 - 100, free spins, Level 5 - 150 free spins, Level 6 - 200 free spins, Level 7 - 300 free spins. Amount of cash bonus: Level 8 - 150 EUR and equivalents in other currencies, Level 9 - 1000 EUR and equivalents in other currencies, Level 10 - 2500 EUR and equivalents in other currencies, Black - 25000 EUR and equivalents in other currencies.
- Presents random drop. Players with levels 1,2,3 are not eligible for this bonus. Any player from 4th VIP level and higher can get free spins or cash money directly to his account anytime. If a gift will be awarded, email notification to the registered email will be sent. Maximum winning from no deposit freespins is limited with 50 EURO/USD, 3500 RUB, 1500 UAH, 225 PLN, 75 CAD, 75 AUD, 500 NOK, 1250 CZK, 0.005 BTC, 0.325 ETH, 0.2 BCH, 0.75 LTC, 22000 DOGE.
- Mothly cashback. Players with VIP levels 1,2,3,4,5,6,7,8 are not eligible for this bonus. Player with VIP levels 9 and 10 will get 10% of their losings in slots (only. live, table and other games are excluded) 18-00 UTC every 1st day of next month. The bonus is calculated from clear result in all slot games for last 30 days.
- Abusing and exclusion from VIP program. If the player’s bonus rating (total bonuses)/(total deposits amount) for any existing account in any currency will be higher than 50% after 8 deposits, he will be excluded from the VIP program and cannot receive any bonuses until this ratio will come below 50%. We shall send email to the player with the information about temporary exclusion from the VIP program and shall stop sending him invitations to the reload bonuses and the free spins. When the bonus rating will return to below 50% - players membership will be restored. Fastpay casino reserves the right to exclude any player from the VIP program. No bonuses would be issued if a player’s account is in responsible gambling limits (cooling off or self-exclusion).
- Take note that game contributions have different percentages towards the wagering requirements: Slots – 100% (except for the specified games below):
- Play with an active bonus on these games is prohibited: All Jackpot games, all Live and table games of all providers, Agent Jane Blonde, Alchymedes, Alhemist's gold, Art of the heist, Astro Legends, Avalon, Avalon II, Baker's Treat, Baron Samedi, Battle Royal, Beautiful Bones, Bikini Party, Blood Suckers, Blood Suckers 2, Cazino Zeppelin, Crystal Crush, Dead or Alive, Dead or Alive 2, Dark Vortex, Dark Joker Rises, Devil's Delight, Divine Forest, Double dragons, Dragon Dance, Dragon Ship, Dwarf Mine, Castle Builder, Castle Builder II, Crystal Rift, Divine Forest, Double Dragons, Dragon Dance, Eggomatic, Eye of the Kraken, Fruits Deluxe, Forbidden Throne, Forsaken Kingdom, Gems Odyssey, Gems Odyssey 92, Golden Legend, Golden Owl Of Athena, Happy Halloween, High Society, Holiday Season, Holmes, Hot Ink, Hugo 2, Icy gems, Immortal Romance, Jingle Spin, Jokerizer, Lemur Does Vegas, Lucky Angler, London Hunter, Max Quest: Wrath Of Ra, Мagic Оak, Medusa, Merlins Millions, Minotaurus, Moon Princess, Mount of Olympus - Revenge of Medusa, MULTIFRUIT 81, Mystery Joker, Mystery Joker 6000, Ninja, Nitro Circus, Pearls of India, Peek-a-Boo - 5 Reel, Penguin City, Pimped, Playboy, Pumpkin Patch, Rabbit in the Hat, Rage to Riches, Reactoonz, Reel Gems, Reel Steal, Retro Reels slots series (all), Riches of RA, Rise of Olympus, Robin Hood: Shifting Riches, Rockabilly Wolves, Royal Masquerade, Scrooge, Scudamores Super Stakes, Sea Hunter, Slotomoji, Spina Colada, Stardust, Sugar Pop, Sugar Pop 2, Super Wheel, Tower Quest, Terminator 2, Thunderstruck, Thunderstruck 2, Tomb Raider, Troll Hunters, Tut's Twister, Untamed Wolf Pack, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Crowned Eagle, Vampire: The Masquerade - Las Vegas, Vikings go Berzerk, Vikings go to hell, Viking Runecraft, Wheel of Wealth, Wild Orient, Wish Master, Wolf Hunters, Xmas Joker, Zombie Hoard, Break Da Bank Again Respin, Jackpot Raiders, The Final Countdown, MegaBoy, Super Fast Hot Hot, Super Fast Hot Hot Respin, Tree of Fortune, Vegas High Roller.
- The free spins must be activated within 24 hours of receipt. Activated free spins expire after 2 (two) days. The winnings from the free spins must be wagered within 2 (two) days. All deposit bonuses expire within 2 (days) days from the date of activation.
- Players can request a withdrawal of their deposits prior to meeting the wagering requirements but keep in mind that the bonus and winnings will be forfeited.
- When playing with a bonus, real money will be spent first. Placed bets are subtracted from the player’s cash balance while they are betting, but if no cash is available the deduction will be geared towards the player’s bonus balance.
- Bonus funds and winnings shall be voided after the expiration of the bonus.
- When playing with bonus money (including welcome free spins winnings), playthrough (wagering) requirements should be first met before player can bet an amount higher than 5 EUR / 5 USD / 7.5 CAD / 7.5 AUD / 20 PLN / 50 NOK / 300 RUB / 200 UAH / 0.00065 BTC, 0.025 ETH, 0.1 BCH, 0.2 LTC, 2000 DOGE unless otherwise stated. This limit applies to a whole game round and includes double up wagers after a game round has been completed. Violation of this rule can lead to cancellation of bonus and all winnings acquired before meeting wagering requirements. This decision is made at the sole discretion of FASTPAY Casino management.
- Any bonus can be removed prior to any wagering conditions being met. Please contact FASTPAY Casino customer support for more details or use "Forfeit bonus" button in your Bonus section of your account, but please keep in mind that the bonus money and winnings will be forfeited.
- Only one deposit bonus can be claimed at a time. Deposit bonuses cannot be combined.
- FASTPAY Casino has the right to cancel any bonuses and winnings, if there are suspicions that they were received by the unlegal way (or breaking any point of terms and conditions).
- Any player with an active period of cooling-off period or self-exclusion is not eligible to participate in any promotions at FASTPAY Casino and cannot receive any bonuses during the period of these restrictions.
- Delaying any game round in any game, including free spins features and bonus features (any any other accamulating advantage) with the bonus funds (to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game) is prohibited and leads to account termination and the confiscation all funds on the balance.
- Any player with active cooling-off or self-exclusion period is not eligible to participate in any FASTPAY Casino promotions and will not receive any bonuses during this time.
- If you have made the deposit, but no bonus appeared on your account, please, do not place any bets, and we will credit it manually. Please, contact our support team at firstname.lastname@example.org or via Live Chat.
- In case of any discrepancy between the English version and the non-English version of these Bonus Terms, the English version shall always prevail.
- The default maximum payout from any no deposit bonus (including free spins) if not stated other is 50 EURO/USD, 3500 RUB, 1500 UAH, 225 PLN, 75 CAD, 75 AUD, 500 NOK, 1250 CZK, 0.005 BTC, 0.325 ETH, 0.2 BCH, 0.75 LTC, 22000 DOGE. All winnings that above this amount will be cancelled when wagering is finished and if the free spins winnings are above stated amount.
- The maximum payout from any no deposit bonus (free spins) for registration (sign up) is 10 EUR / 10 USD / 40 PLN / 15 CAD / 15 AUD / 100 NOK / 250 CZK/ 500 RUB / 300 UAH / 0.001 BTC / 0.15 LTC / 4200 DOGE / 0.05 ETH / 0.03 BCH. All winnings above this amount will be cancelled during any withdrawal request. Wager requirement for the winnings from no deposit bonuses for regitration is 50x.
- FASTPAY Casino management has the right to update bonus terms at any time.
Maximum bets (will be cancelled if to bet more)
- Fastpay casino applies the following maximum bets to slots: EUR: 30, USD: 30, NOK: 300, CZK: 775, CAD: 45, AUD: 45, PLN: 130, RUB: 2100, UAH: 900, BTC: 0.0031, BCH: 0.1, ETH: 0.18, LTC: 0.46, DOG: 13600 (excluding Amatic and Edorphina slots).
- Maximum betting limits in Amatic and Edorphina slots: EUR: 5, USD: 5, SEK: 500, NOK: 500, CAD: 7.5, 7.5 AUD, PLN: 200, UAH: 150, RUB: 350, BTC: 0.0014, BCH: 0.035, LTC: 0.18, ETH: 0.05, DOG: 2450.
- Table and Live games (total bet per table): EUR: 300, USD: 300, NOK: 3000, CZK: 7200, CAD: 480, AUD: 480, PLN: 1300, UAH: 9000, 18000 RUB, BTC: 0.06, BCH: 0.6, ETH: 1.8, LTC: 6, DOG: 72000.
- Video poker: EUR: 25, USD: 25, NOK: 250, CZK: 600, CAD: 40, AUD: 40, PLN: 108, 1500 RUB, UAH: 750, BTC: 0.005, BCH: 0.05, ETH: 0.15, LTC: 0.5, DOG: 6000.
- Lotteries, bingo and casual games: 1500 RUB, UAH: 750, EUR: 25, USD: 25, NOK: 250, CZK: 600, CAD: 40, AUD: 40, PLN: 108, BTC: 0.005, BCH: 0.05, ETH: 0.15, LTC: 0.5, DOG: 6000.
- An inactive (dormant) account is a Player Account which a player has not logged into or logged out of for twelve (12) consecutive months. If your Player Account is deemed to be inactive, the Casino reserves the right to charge a monthly administrative fee of €10 or the equivalent in another currency (or the current balance of your account, if less) as long as the balance of your account remains positive.
- You authorise the Casino to debit this fee from your Player Account on the beginning of the month following the day on which your account is deemed inactive, and on the beginning of every subsequent month that your account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is re-activated.
- You are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our services.
- Complaints are handled in the support department and escalated in the organisation of the Casino in the case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level.
- If the dispute is not resolved on the casino management level, you can contact any independent body, gaming authority or the licensing regulator listed on the Website.
- In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.
- When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Player Account.
- Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realise that gambling shall never be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
- If you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise to consider several measures that can help, such as setting Personal Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies.
- To assist you in gambling responsibly we have limits on deposits or user account activity that can be set. Please send the email to email@example.com or ping our live support chat 24/7 to apply limits to your account.
- Limits can be amended at any time. A decrease in the limit will take effect immediately, however an increase may only occur after email confirmation and only after the previous limit of the same type expires, in order to avoid rash decisions. If you require further information or assistance regarding Personal Limits, please contact our support team at firstname.lastname@example.org.
- Deposit Limit. You can set a limit on your deposits for a day, a week, or a month.
- Loss Limit. A limit on your losses in the casino for a day, a week, or a month. Please note the loss is based on the initial deposit and not winnings attributed to the deposited amount. If for example you deposit €50, put a Loss Limit of €10 and then go on to win €1,000, you can still lose more than €10 of the €1,000 balance as it is based on the initial deposit instead of the winnings.
- Wager Limit. A limit on the wagered amount for a day, a week, or a month.
- Cooling-Off Limit. You can set your Cooling-Off Limit for 1 week, 1 month, 3 months, or 6 months. While the limit is active you cannot deposit to the casino and you will be excluded from all promotional offers for the set period, although you may withdraw remaining funds during this period.
- Cooling-Off period is applied to your account immediately. Upon its expiring your account will automatically be re-activated. Please note that in “cooling-off mode” all active bonuses will be forfeited
- Self-Exclusion Limit. You can set a Self-Exclusion Limit for 6 months, 9 months, or 1 year. Upon doing so your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. The remaining funds on your balance will be paid on one of the payment methods which was used for the depositing. You will not be able to deposit funds when the limit is active. Upon its expiring your account will automatically be re-activated.
- Self-exclusion by request. You may contact our Support Team at email@example.com and inform us about your decision to stop gambling at the website for a certain period. We will take all measures to block your access to the website and make sure that you receive no promotional materials.
PROTECTION OF MINORS.
- The Casino only accepts players who are at least 18 years old and uses all available methods to stop any attempts of minors to register and play at our Website. The Casino reserves the right to ask for proof of identity and in case the player has not reached the legal age to play, access to the Website will be denied immediately.
- However, we realise that due to a wide availability and nature of the Internet people under the legal age still have a chance to register and play at an online casino. We therefore strongly encourage parents to cooperate in protecting their children from free access to gaming websites. There is special software that can help in this matter. Please visit the following websites for more information: